WhatsApp Store
WhatsApp Online Store
WhatsApp Store is a digital commerce solution that enables businesses to showcase products, receive customer orders, and manage sales through WhatsApp. It simplifies product sharing, customer communication, and order processing to help businesses sell more efficiently.
WhatsApp Store
WhatsApp Store is a business-focused digital selling platform designed to help businesses showcase their products and connect with customers through WhatsApp. It combines an organized online product catalog with convenient messaging-based ordering, making it easier for businesses to promote products, receive enquiries, and manage customer purchases.
Businesses can create product listings with images, descriptions, prices, and availability, then share products directly with customers through WhatsApp. Customers can browse the catalog, ask questions, request prices where applicable, and submit orders through the supported ordering process.
The system provides tools for managing customer information, order records, payment status, delivery details, and sales reports. Depending on the configured integrations, businesses can also send order confirmations and status notifications through WhatsApp.
WhatsApp Store is ideal for businesses that already use WhatsApp to communicate with customers and want a more organized way to showcase products and manage orders without necessarily building a full eCommerce website.
It is suitable for boutiques, electronics shops, cosmetics businesses, food vendors, furniture stores, wholesalers, home-based businesses, and social media sellers looking to simplify digital commerce and grow their customer base.
What's included
- Product Catalog
- WhatsApp Product Sharing
- Order Management
- Customer Management
- WhatsApp Ordering
- Shopping Cart
- Price & Stock Management
- Order Notifications
- Payment Management
- Delivery Management
- Sales Reports
- Store Customization
- Mobile-Friendly Interface:
- Customer Enquiries
Every module works together
Data stays connected and current across the whole system.
Dashboard
View order summaries, sales totals, customer activity, and popular products.
Store Management
Configure store information, branding, contact details, and business preferences.
Product Management
Create and manage product names, images, descriptions, prices, and availability.
Product Categories
Organize products into categories for easier browsing and discovery.
WhatsApp Catalog & Sharing
Generate product-sharing links and direct customers to WhatsApp conversations.
Order Management
Record, review, process, and track customer orders and order statuses.
Shopping Cart & Checkout
Allow customers to select products and submit orders through the supported storefront or ordering workflow.
Customer Management
Maintain customer profiles, contact details, addresses, and purchase history.
WhatsApp Messaging
Manage supported order notifications, customer communications, and message templates.
Payment Management
Record payments, payment methods, references, and outstanding balances.
Delivery & Fulfillment
Manage delivery information, collection arrangements, and order fulfillment status.
Discounts & Promotions
Configure supported offers, promotional prices, and product discounts.
Discounts & Promotions
Configure supported offers, promotional prices, and product discounts.
Sales Reports & Analytics
Review order volumes, sales totals, product performance, and customer activity.
User & Access Management
Manage user accounts, roles, permissions, and staff access.
System Settings
Configure currency, tax rules, order preferences, notification settings, and other store options.
What you gain
Reach More Customers
Share products easily through WhatsApp conversations and customer groups in accordance with WhatsApp policies.
Simplify Online Selling
Showcase products without requiring a complex eCommerce setup.
Improve Customer Engagement
Communicate directly with customers to answer enquiries and support purchase decisions.
Organize Customer Orders
Keep order details and statuses in a centralized system.
Save Time
Reduce manual work involved in organizing product information and tracking orders.
Improve Sales Visibility
Monitor order volumes, sales totals, and product performance.
Provide Better Customer Service
Access customer details and order histories when handling enquiries.
Support Mobile Commerce
Make product discovery and ordering convenient for smartphone users.
Reduce Order Confusion
Maintain clearer records of products ordered, payment status, and delivery arrangements.
Grow Your Business
Support a scalable approach to selling through messaging and digital product catalogs.